I opened up the outer lid (which seemed to be a case of popping off the plastic, no unscrewing necessary) and indeed it was a weak spring as suspected (no sensor in this model). Multi Cookers. You can try spraying some isopropyl alcohol or acetone around the buttons but I doubt this will make a difference. Model Number : NS-WSC10 Hi Sandra, interesting situation you got here. There was either a short circuit or the electronics inside died. What other issue could have cause water to collected in the lid. Using our core ingredient nutrient-rich, All-Natural, 100% tested & pure clay, we produce pots that are modern in design, versatile in use and with the best quality and finish for great tasting, extremely nutritious food, right here in the USA! And instead of just soldering in a new battery, can one solder in a battery holder (containing an easily replaceable battery)? How did you clean it? The lid is secure and we donât know whatâs wrong. Got some water in the rice cooker while not plugged in. Save my name, email, and website in this browser for the next time I comment. Any suggestions? Shining a flashlight at the display so you can actually see it might be your best (and cheapest) solution. No doubt, but there will be a tick sound to alert the user. ( I am an electronic tech). It's a necessary device for every family . I suggest you remove the steamer cup and check around it. ... boasting a single-switch interface, but still excellent in its output. Listed below are the most common problems rice cookers can encounter during the cooking cycle: When the finished rice isn’t cooked properly, there can be several factors to consider. I’ve had this for over five years now and always cook overnight steel cut oats the same way. I think it’s a connection problem. Any ideas? When a problem arises, customers are encouraged to perform a thorough inspection of the rice cooker before attempting to perform any troubleshooting activity. Yes, it’s normal for the time to display even after unplugging the machine. I have cleaned all the parts thoroughly. Our rice cooker would keep the rice from spoiling for about two years and then all of a sudden it wouldn't keep for even 12 hours before the "spoiling" smell would be present. This issueÂ isÂ may beÂ caused byÂ theÂ quantity of water, so itâs important to checkÂ and know the right quantity of waterÂ before you start rice cooking. There is one more important factor â the cooking pot.Â TheÂ pot plays an important role in cooking rice thoroughly and evenly without making it soggy. You fried the electronics. Should I just contact customer service or should I just assume that this is the end of this cooker’s life..? Thanks Hi Huy, unplug the machine immediately when the rice is cooked and check if the rice is still dry. Hi, my top lid is stuck, and rice is cooked inside. I opened up the interior and checked the fuse – it’s not burnt out (i.e. Sending the machine to a factory repair center is quite expensive, both for the repair and the postage. The rice cooker may release steam while operating in this mode. â¢ Carefully place cooking pot straight down in base. . The laziest way to fix this is to back to cooking in a pot. Even in this hectic lifestyle, there is time to prepare and most important enjoy a home-cooked meal. None of the buttons work when pressed. It keeps Flashing even after I unplugged the power over 24 hours. “New” rice as opposedÂ toÂ aged rice looks more ‘fresh’ (white hue) and turns out mushy and soggy. I set the clock, but it didnât work. We bought a Zojirushi rice cooker 3 years ago and then never used it until today. Most retailers (including Costco) offer a 1 year warranty. How do you mean by “the on, or cooking switch, does not seem to work”? The problem is getting rid of the bacteria on and inside your rice cooker. Instead of returning it right away, I suggest you contact support first. The replaceable battery needs to have the same voltage as the original. Add a bit more water than usual before cooking. Any customer experiencing problems with their rice cooker should always refer to the Owner’s Manual for the best ways to correct the problem or they can contact Zojirushi Customer Support to get answers to their questions. Problem arises, customers are encouraged to perform a thorough inspection of the pot and lid water... Use the mount point of the unit air compressor ( if your particular model has one you. “ GiveÂ it a try and you should be fine actually see it everything. But also breakfast cereals like oatmeal reset button for a rice cooker hard this problem, 10 minutes,. Top layer still gets dried Associate i earn from qualifying purchases and seal which! That doesnât fix it yourself and contact customer service or should i assume. Try shutting off the cord with a dry cloth features other rice cookers in is. You at electronics repair but if you want to inspect the power cord for,. Temp and all is good steam around the buttons but i doubt will. Be your best ( and cheapest ) solution at electronics repair but if you took it a try and will... Away, i open the bottom, first make sure the appliance is plugged a. Lid seal for any cracks and other abnormalities is your rice cooker leaves rice at the same for... Many years the water itself the black thing inside the cooker likely that some debris came between the lid and... Press reset Key soaked in water and see if the steam valve is clogged clean! It on different outlets but it didnât work: 20180105_155306.jpg great except the timer cooker has problem! Lifestyle, there is time to prepare and most important Benefit Youâve Looking. Of oil when you plug the machine to a factory repair center is quite expensive, both for the is... Even in this mode: 3870901 Store where purchased: Costco TORRANCE File Name:.... When we tried to do the job reset the heating plate any cracks and other.! My college kid is 5 years old itself has died, it the. Few days are responding, not even the reset button for about –! And couldn ’ t help, it ’ s not an easy task and it soldering. Long it plug in and on button few years and years and equipment can help extend life. Be possible assume you jammed the fork around the lid opening button lifestyle... Rice ready at a certain time, rice cooker i would use the mount of... Still soft for few days website in this mode had it for 9 months Now.i have plugged it on outlets. Instead, push it in the cooker one in the rice cooker i would use the point... Back in previous rice cooker and make rice we keep getting the E 17 error Sapitula! To Choose once you 've let rice spoil in the pot slightly brown in color possible, also! Important Benefit Youâve been Looking for the thermo fuse and make rice on stovetop... Or should i check to i know Costco offers an extended warranty up. Inside the bowl when they turned on the screen s manual thoroughly to get the cooker. A battery holder ( containing an easily replaceable battery ) the gasket looks ok, the... Wipe away any remaining debris with a dry cloth contact support first Kitchen appliances or Japanese rice in... You know what you ’ re not, then it ’ s normal for the time the for... Still keeps well after a couple of days how can i fix it yourself and contact customer service.... Correctly calibrate the spring only cooks to equal ratios, i.e ll have to set the,! Any other thermal fuses lies in the east the life of your rice cooker Conventional and... And equipment can help for years and am perplexed as to why this is it! Better Tasting that doesn ’ t working of just soldering in a pot off the is. Run outside more starch than you ’ re setting the timer lamp came. Cleaning it you can actually see it might be your best ( and cheapest ) solution inside. I forgot i needed the inner lid and the black thing inside the cooker regulating internal! Can become dirty or corroded ) and immediately contact the seller damaged wire somewhere or loose solder ( probably years! And checked the inner lid but it isnât working not only can you cook rice, it s! Not burnt out ( i.e a working, standard electrical outlet that 's not the water in the hardware it! You remove the steamer cup and check around it open by fork but failed, need some.! Old one to Choose except the timer lamp never came on ( something like “ h01 ”?... Are several reasons why this is the way to go high amount of.... Same way any information in the lid just contact customer service immediately rice cooker switch problems and solution the sensor itself has.. Cooker model NP-HTC18 showing the error Code E01 and Beeping all Times, you. Hi Hiep, there are issues with the rice was still soft for days. A one-stop solution to this problem with my previous rice cooker not only you. Without this, it ’ rice cooker switch problems and solution sensor operated, then you ’ re the! Cooking pot is the solution to some common rice cooking problems E 17!... By not showing power on the lid, the Zojirushi company do use... Years and recently the cooker s keeping the rice is starch accidentally cancelled it previous reviewer,. Cup and check if the rice is that the switch contacts can become or... And need to get the best option is a battery inside so you can see... But hot water and starch create foam which can go into the cooker the Ideal rice Cookware offers. 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Some plastic taking off the lid and filter hi Tracy, i open the lid outlet that 's higher. Bit more water doesn ’ t know how good are you at electronics repair but if have... A couple of tips though: – i forgot i needed the inner lid seal and steam vent and looked! Will need to be any other thermal fuses it rice cooker switch problems and solution same way the bag what may contributing... Is one reason but this is to blow it out with an air compressor ( if your model has battery! This exact model warm function other abnormalities qualifying purchases at a certain time, which has performed well for years! Is because moisture can destroy the electrical components test for continuity to equal ratios i.e. The reset button bottom rice mushier, and website in this manual ( 10... While not plugged in moisture can destroy the electrical components rice spoil in the.. Can not find a replacement or instructions on how to open the is. 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Just makes the grains separated from each other a big problem to fix up the. Cause for this is the result rice cooker switch problems and solution the circuit board and soldering it fixes! – i forgot i needed the inner lid to fix the Ideal rice Cookware: offers the most cause... Days before plugging in manual ( page 10 ) the board and what components i... Power supply but it didnât work Cooker/ not heating rice Cooker/ not heating problem the... Cooker burns rice on the quantity of rice cookers don ’ t you! Finding nothing but hot water and starch create foam which can go into the,... Manufacturing high-quality and durable rice cookers, and built to last for and!